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See our FAQ's

Can I use Discovery Dollars on any tour, package or cruise?

You can use your Discovery Dollars on a specific selection of worldwide tours, packages, and cruises offered through Discovery program, although not all cruises, packages or tours are available. There are regular updates made to the site including additional cruise, packages and tour inventory and prices. Please logon to the site to see the extensive selections available or call.

Can I pay for the whole amount using my Discovery Dollars?

No. You may utilise your available Discovery Dollars only up to the 'Max Savings' displayed on the site.

How do the Discovery Dollars work?

Discovery Dollars may be used for part payment towards tours, cruises and packages, as displayed on the website.

What is the value of a Journey Dollar?

A Journey Dollar is equivalent to a real dollar.

How long do I have to use my Discovery Dollars?

As the Discovery program enables members to earn and redeem Discovery Dollars through various ways expiry dates may differ. The expiry date of Discovery Dollars will be displayed within your account online upon login. To use your Discovery Dollars you must book your tour, package or cruise prior to the expiry, however you can travel any time after this date subject to availability.

Can I use my Discovery Dollars on additional travel products?

No. Although we can give you competitive pricing on flights, car hire and other travel related products, your Discovery Dollars are only available to use on the specified selection of tours, packages and cruises.

Can I use all my Discovery Dollars together, to take my children or friends on holiday with me?

Yes. You can book multiple passengers for tours, packages or cruise cabins utilising your Discovery Dollars up to the maximum savings displayed against each deal.

Does the website have "live" pricing?

The Discovery website is updated on a regular basis and should be used as a guideline for the Rewards offers available. Contact us for more details.

How do I book my travel online?

You may book flights, car hire, transfers and activities online. Cruise, tours, packages and other travel you will need to call and speak with a cruise/travel consultant. Simply phone us.

How do I book my travel online?

You may book hotels online. Cruise, tours and other travel you will need to call and speak with a cruise/travel consultant .Simply phone us on:

Can someone else use my Discovery Dollars?

Yes. Your Discovery Dollars are fully transferable to family and friends travelling with you.

How do I earn extra Discovery Dollars?

You may earn extra Discovery Dollars through activities with Discovery Partners, purchasing selected products and being an active member of the Discovery community. For more information on where and how you can earn visit the Earn Discovery Dollars page.

If I see a tour, package or cruise advertised with another company, can I use my Discovery Dollars towards that price they have advertised?

Possibly, however we cannot guarantee this. The Program is based on a select range of travel and lifestyle products.

How to convert your Club Points into Discovery Dollars?

If you want to convert some or all of your Club Points into Discovery Dollars, simply click here .

When is the best time to book?

The best time to book can vary for each travel product type. However, for greatest availability and often times best pricing, we always encourage travellers to book as early as possible, so they are not disappointed. Please reach out to our travel experts to assist you in finding the best options.

What if I found a better rate on another website?

Comparing pricing between websites can be confusing and at times misleading as you are not always presented with pricing for exact comparisons and inclusions across websites. Please reach out to our experienced travel professionals, and we'll gladly explore options to provide you with a favourable rate.

Is Discovery guaranteeing best rates offered for all travel products?

Discovery endeavours to always provide our members with the best available pricing and competitive rates. Please reach out to our travel experts who are happy to explore options to help you secure your travel with great value and competitive rates.

What is Our Best Price Guarantee?

The Best Price Guarantee ensures you get the lowest possible price for your cruise. Find a cheaper price for the same Cruise online and we’ll try beat it by at least $1 (Terms and Conditions apply).

Eligibility Criteria:

If you’ve found a Cruise online, make sure that the details are exactly the same as through My Travel & Lifestyle. They must include identical:

• Travel dates, duration & itinerary
• Cruise line
• Ship
• Cabin Category
• Inclusions (i.e. Taxes, fees, port charges)
• Cruise extras (on-board benefits such as drinks package/ complimentary Wi-Fi, etc.)
• Change / Cancellation policy
• Currency (i.e. The total price quoted must be in USD)
• The competitor offer must be available to the general public
• You must be able to provide written quote as evidence of the above

If you answered YES to this checklist, you may be eligible for Our Best Price Guarantee. Please contact us for more details.